I know that you all hate us right now and I don’t blame you. I would too. In fact I do. I know this doesn’t make it any better, but we really didn’t know. I don’t hide things from you; I never have and I never will. The first thing my colleague did when Mail Services called him was to say “post it in Ben’s blog so they know.” As soon as he told me I moved it to the front page so more people would see it. None of this makes it better – you SHOULD be angry with us. At the same time, if I could ask certain folks to stop with the cheap shots, I would really appreciate it. I want to spend a lot of time on the boards and the blogs, but a guy can only take so much hatred being thrown at him.
We are working on organizing the staff to be able to take calls tomorrow (12/15). I will keep you posted, but I’d say count on it.